Refund and cancellation policy

Open Account → Manage subscription to reach the Waffo customer portal. You can cancel the recurring subscription there. Access continues until the end of the current paid period, and no further renewal charge is made unless you reactivate.

If a charge was made in error or the paid service did not work as described, contact support@cutlattice.com within 14 days of the charge. Include your account email and the Waffo order reference. Do not send card details by email.

Refund requests are reviewed individually and handled according to Waffo's buyer terms and applicable law. A refund, when approved, is issued to the original payment method through Waffo.

Canceling does not automatically create a prorated refund for the unused part of a billing period, except where required by law. You keep access for the period you already paid for.

Nothing in this policy limits rights you may have under mandatory consumer protection law in your jurisdiction. If a statutory cancellation or refund right applies, it prevails.

Billing and refund questions: support@cutlattice.com. For payment method or invoice details, use the Waffo customer portal linked from your account page.