Legal
Privacy Policy
Cutlattice is designed around a simple rule: your drawings stay on your device. This page explains the small amount of account and billing data we do handle.
What we collect
- Account email and authentication identifiers when you sign in.
- Your plan, subscription status, and billing period.
- A count of clean exports per day, used to enforce the free allowance.
- Billing event records received from Waffo for subscription status and support.
- Basic server logs from our hosting provider for security and reliability.
We do not receive or store your card number. Payments are processed by Waffo, the merchant of record for Cutlattice subscriptions.
What we do not collect
We do not upload, store, inspect, or use your SVG or DXF drawings. Parsing and nesting run in your browser. The service stores account, plan, and export-count metadata — not the geometry of your parts.
How we use data
- To sign you in and keep your session active.
- To apply free and paid plan limits.
- To provide support and respond to billing questions.
- To prevent abuse, fraud, and unauthorized access.
- To meet legal, tax, and accounting obligations.
Processors
- Supabase: authentication, database, and account metadata.
- Cloudflare: hosting, edge delivery, and security logs.
- Waffo: checkout, payments, tax, and customer portal.
These providers process data under their own terms and privacy policies. We share only what is needed to provide the service.
Local storage
Your browser stores the Supabase session and, for guests, a local count of clean exports. You can clear this data in your browser settings. Clearing the session signs you out; clearing the guest count resets the local guest allowance.
Retention and deletion
Account and usage data are kept while your account is active and for as long as needed for legal, tax, and accounting records. You can request access, correction, or deletion by emailing support@cutlattice.com from the address associated with your account. We may need to retain limited transaction records where the law requires it.
Your rights
Depending on where you live, you may have rights to access, correct, delete, restrict, or object to certain processing, and to receive a copy of your data. Contact us to exercise those rights. You may also have the right to complain to your local data protection authority.
Changes
We may update this policy as the service changes. The date at the bottom of the page shows the latest revision. Material changes will be communicated through the site or by email where appropriate.
Related
Last updated: November 8, 2026